Refund Policy

1. Current Beta Offering

Leads Wizards Invoice Builder may be offered as a free beta or early access product. If no paid subscription or paid feature has been purchased, no refund is due.

2. Future Paid Services

If paid services, subscriptions, upgrades, or add-ons are introduced, all pricing and billing terms will be shown before purchase.

Refund requests for paid services will be reviewed on a case-by-case basis according to this policy, applicable law, and the terms displayed at checkout.

3. Eligible Refund Situations

A refund may be approved when a customer is unable to access a purchased service due to a verified platform-related technical issue, duplicate billing, billing error, or unauthorized charge reported promptly.

• Duplicate charges for the same billing period.
• Incorrect amount charged due to a billing system error.
• Failure to deliver a purchased paid feature caused by Leads Wizards LLC systems.
• Other circumstances required by applicable consumer protection law.

4. Non-Refundable Situations

Refunds are generally not available for unused time, change of mind, user error, failure to cancel before renewal, violation of policies, or inability to collect payment from a customer using an invoice.

5. How to Request a Refund

Send refund requests to support@leadswizards.com. Include your account email, transaction date, amount, payment method reference if available, and a clear explanation of the issue.

We may request additional information to verify the account, transaction, and eligibility.

6. Processing

Approved refunds will be processed to the original payment method whenever possible. Processing times depend on payment networks, banks, and payment service providers.

Submitting a refund request does not guarantee approval.